Job Openings

  Job Details
Job Title: Waiter
Line Manager Restaurant Manager
Department: Opera􀆟ons
Func􀆟onal Tasks Selec􀆟on Criteria
􀁸 Customer Centric
(40%)
􀁸 Demonstrate ability to provide great customer experience and a posi􀆟ve dining
experience.
􀁸 Demonstrate the ability to engage with customers in a friendly, professional, and
a􀆩en􀆟ve manner.
􀁸 Demonstrate empathy and ability to handle customer complaints.
􀁸 Demonstrate ability to customer needs and preferences sa􀆟sfac􀆟on.
􀁸 Sales Targets (10%)
􀁸 Demonstrate strong knowledge in average check size, upselling, and sugges􀆟ve
selling.
􀁸 Demonstrate ability to increase sales revenue and customer spending.
􀁸 Demonstrate strong product knowledge.
􀁸 FOH Opera􀆟ons
(50%)
􀁸 Demonstrate strong knowledge of table management.
􀁸 Demonstrate strong knowledge of order taking, food and beverage service and
payment processing.
􀁸 Demonstrate ability to mul􀆟task.
􀁸 Demonstrate strong knowledge of food safety and sanita􀆟on standards.
􀁸 Demonstrate strong teamwork collabora􀆟on skills.
􀁸 Demonstrate good knowledge of cleaning procedures.
􀁸 Demonstrate good knowledge about daily inventory procedures.
Non- Func􀆟onal Tasks Selec􀆟on Criteria
ô€¸ Qualificaô€†Ÿons: ô€¸ Diploma in (Hotel Management – Hospitality – Food Producô€†Ÿon – Food Catering).
􀁸 Work Experience:
ô€¸ 3-4 years’ experience.
􀁸 GCC (preferably) experience.
􀁸 Experience in FOH opera􀆟ons.
􀁸 Restaurant experience is a must.
􀁸 Mixed experience in QSR & Restaurants (Upper-Casual) and hotels/fine
dining.
􀁸 Personal
A􀆩ributes:
􀁸 Excellent/effec􀆟ve communica􀆟on skills.
􀁸 Teamwork skills.
􀁸 Willingness to learn.
􀁸 Upselling skills.
􀁸 Flexibility.
􀁸 Customer handling skills.
􀁸 Clear English accent.
􀁸 Demographics:
ô€¸ Age: 22 – 35 years old.
􀁸 Presentable.
􀁸 Acceptable appearance.
ô€¸ Company’s Fit:
􀁸 Beef ea􀆟ng.
􀁸 Work loca􀆟on based on business need.
􀁸 Adhering to no-􀆟ps policy.